سياسة الخصوصية

هذه الوثيقة متاحة باللغة الإنجليزية، وهي النسخة المعتمدة.

LURAQ REAL ESTATE ("LURAQ", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, services, property listings, investment resources, and communication channels. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

Depending on how you interact with our website, we may collect personal information such as your full name, email address, telephone or WhatsApp number, country of residence, preferred language, property requirements, budget or investment range, and information submitted through contact, property inquiry or consultation forms. We may also automatically collect technical information such as IP address, browser and device type, operating system, pages visited, interaction data, referral source and approximate geographic information.

2. How We Use Your Information

We may use collected information to respond to inquiries, provide information about available properties, arrange consultations or viewings, communicate regarding requested services, improve our website and services, understand website usage, prevent fraud and abuse, maintain security, and comply with applicable legal requirements.

3. Property Inquiries

When you submit an inquiry about a property, information necessary to respond may be used by LURAQ REAL ESTATE and, where appropriate, relevant property owners, developers, agents, brokers or service providers involved in handling your inquiry.

4. Communications

If you provide your contact details, we may contact you regarding your inquiry, requested services, property opportunities, or consultations. Where required by law, marketing communications are sent only with appropriate consent, and you may request to stop receiving them.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences and understand how visitors interact with our website. For more information, please review our Cookie Policy.

6. Third-Party Services

We may use third-party services for functions such as analytics, hosting, communication, form processing, security, marketing and embedded maps. These parties may process information in accordance with their own privacy policies.

7. Data Security & Retention

We take reasonable technical and organizational measures to protect personal information; however, no internet transmission can be guaranteed completely secure. We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to comply with legal obligations.

8. International Data Transfers

Because we may work with clients, properties, developers and service providers in different countries, personal information may be processed or transferred across national borders, with appropriate safeguards where required.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, to object to or restrict processing, and to withdraw consent. Requests may be subject to legal limitations and verification.

10. Children's Privacy

Our website and services are not intentionally directed toward children, and we do not knowingly collect personal information from children where prohibited by law.

11. Changes & Contact

We may update this Privacy Policy from time to time; the revised version will be published here with a new date. For any questions, please contact us at info@luraqrealestate.com.